The NIWM has an exciting opportunity for an enthusiastic individual to join our museum front of house team as a Visitor Assistant.

The primary role of the Visitor Assistant is to be the first point of contact for visitors, providing a warm welcome, assisting with enquiries and ensuring a great visitor experience. You will provide information about museum programmes and events, respond to telephone, email and face to face enquiries.

You will support the day to day running of the museum through administrative duties and commitment to good health and safety practice.

As part of a highly motivated team it is important that the successful applicant embraces working in a positive, respectful, and team-focused environment.

This is a permanent, on-site, part-time post of 20 hours a week worked over 3 days (Friday 9am-4.30pm, Saturday 11am-4pm and Monday 9am-4.30pm). Reasonable overtime may be expected. Full terms available on request.

Visitor Assistant Job Description

Visitor Assistant Application Form

To apply please refer to the Job Description and complete an Application for Employment (linked above) by email or by post to:

Gemma Rowland, Northern Ireland War Memorial, 21 Talbot Street, Belfast, BT1 2LD

The NIWM Privacy Policy is available to read here: NIWM Privacy Policy.

Deadline for applications is Monday 5th December 2022 at 4pm. Interviews are expected to take place on Thursday 15th and Friday 16th December at the NIWM.

About us

The Northern Ireland War Memorial (NIWM) was established to provide an enduring memorial for the men and women of Northern Ireland who died in the two World Wars, and to commemorate the American presence in Northern Ireland during the Second World War.

Now an Accredited Museum, our mission is to tell the story of Northern Ireland’s role in the Second World War comprehensively and authentically with accessible and engaging learning programmes. In addition, the NIWM maintains war memorials to the fallen in the First and Second World War and the Belfast Blitz, provides office accommodation to ex-service charities and awards small grants to projects which are in line with its charitable objectives.

The NIWM offers flexible working, city centre staff car parking and a generous annual leave allowance of 25 working days per annum with 14 additional statutory days (pro-rata). The organisation operates a defined contribution pension plan in line with government guidance. Employer contributions are currently 3% of pensionable pay. The NIWM is committed to staff wellbeing and professional development through an annual appraisal system and a dedicated staff training budget.

The Council of the Northern Ireland War Memorial (Incorporated) is a registered charity (NIC 103635) and a company limited by guarantee (NI 002888). As a charity the NIWM is financially independent and is not reliant on external funding.

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